GEANZ Common Business Capabilities model
Data and Resources
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Definition of Business CapabilityPNG
This diagram uses 6 of the 7 GEANZ dimensions to define Business Capabilities. The GEANZ dimensions are; (1) Strategy, Legislation and Policy, (2) Governance, Investment and Performance, (3)...
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GEANZ Framework with CBC capability zones.pngPNG
This diagrams shows the Common Business Capabilities capability zones overlaid on the 7 GEANZ dimensions. Business Capabilities. The GEANZ dimensions are; (1) Strategy, Legislation and Policy, (2)...
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GEANZ Common Business Capabilities Sparx EA Model.zipZIP
Note some GAMMA release changes loaded 19th of September 2024 and October 2024. Otherwise, they are BETA Release June 2024 update uploaded on the 15th of July with minor corrections on the 31st of...
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GEANZ Common Business Capabilities Sparx EA Model.xmlXML
Note some GAMMA release changes loaded 19th of September 2024 and October 2024. Otherwise, they are BETA Release June 2024 update uploaded on the 15th of July with minor corrections on the 31st of...
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GEANZ Common Business Capabilities CSV export.csvCSV
Note some GAMMA release changes loaded 19th of September 2024 and October 2024. Otherwise, they are BETA Release June 2024 update uploaded on the 15th of July with minor corrections on the 31st of...
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GEANZ Common Business Capabilities as categoriesXLSX
Note some GAMMA release changes loaded 19th of September 2024 and October 2024. Otherwise, they are BETA Release June 2024 update uploaded on the 15th of July with minor corrections on the 31st of...
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Common Business Capabilities - capability zonesPNG
This is the BETA release June 2024 of the GEANZ Common Business Capabilities (CBC) - capability zones. Business Capabilities here refer to a government organisations' ability to use a combination...
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CAI.00 Analytics and Intelligence capability zone - capability areasPNG
The Analytics and Intelligence capability zone is focused on using data and information for analytics and intelligence. BETA Release June 2024. Changes: 'Acquire Data' was 'Analytics'. 'Aggregate...
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CBC.00 Business Change Management capability zonePNG
The Business Change Management affects the activities involved in managing changes to how the government conducts its business in providing government services to individuals, businesses and other...
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CBC.01 Business Change Strategy capability areaPNG
Developing a business change strategy includes a comprehensive assessment of current and new processes, technologies, people, and resources. Most modernisation strategies are about responding to...
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CBC.02 Business Change Planning capability areaPNG
Business Change planning starts at the top of the organisation with strategic goals, objectives, and planning. All strategic decisions have an impact on the organisation and the organisation will...
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CBC.04 Organisation Change Management capability area.PNG
A change management capability and practice guides how the organisation prepares, equips and supports individuals to successfully adopt change in order to drive organisational success and outcomes....
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CCO.00 Corporate capability zone - capability areasPNG
Corporate capabilities are needed for any organisation whether it is a corporation, government, non-government, or not-for-profit. They are also known as enterprise capabilities, or back-office...
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CCO.04 Financial Management capability areaPNG
The Financial Management capability area involves the organisation's use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in...
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CCO.05 Procurement capability areaPNG
Procurement is the capability to: - Contribute to the continuity of the organisation's primary business activities - Control and reduce all procurement related costs - Reduce the organisation's...
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CCO.07 Human Resources capability areaPNG
Human Resource (HR) Management is the capability to maximise employee performance in service of the organisation's strategic goals and objectives. HR is primarily concerned with the management of...
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CCO.08 Payroll capability areaPNG
Capability covering payroll. Often payroll is part of the HR capability but in New Zealand it may be separate as compliance with the NZ holidays act requires special rules and processing. BETA...
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CCO.10 Enterprise Risk Management capability areaPNG
Enterprise Risk Management (ERM) is the capability of agencies to manage their risks through their different business units and functions that identify and manage particular risks. Each risk...
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CCO.12 Corporate Administration capability areaPNG
Corporate Administration involves the day-to-day management and maintenance of the internal administrative operations. GAMMA Release October 2024. Added; - CCO.12b Facilities Management...
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CCO.13 Business Communications capability areaPNG
Business communication is used for a wide variety of activities including, but not limited to: strategic communications planning, media relations, public relations (which can include social media,...
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CCO.15 Stakeholder Relationship Management.pngPNG
Stakeholder Relationship Management is the capability to influence and strategically engage with different stakeholders at different levels of the organisation, and external stakeholders, to ensure...
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CCP.00 Customer Product and Service Management capability zonePNG
The Customer Product and Service Management capability area includes management of the product and service lifecycle, development and improvement of products and services, a product and service...
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CCS.00 Customer Service Delivery capability zonePNG
These are generic customer service delivery capabilities that government organisations need in order to provide the specific service delivery capabilities need to produce the required outcomes....
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CCS.04 Relationship Management.pngPNG
Relationship Management in experience and interactions is the capability to influence and strategically engage with different customers, both people and business's, and partners stakeholders. -...
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CDI.00 Data and Information Management capability zone - capability areasPNG
The Data and Information Management capability zone represents the appropriate management of data and information in order to deliver services and operate the organisation. Government organisations...
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CDI.06 Public Records Management.pngPNG
This is an obligation placed on government organisations by the Public Records Act. BETA Release June 2024. New model for the Public Records Management capability area
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CEI.00 Experience, Interactions and Accessibility capability zone - capability areasPNG
The Experience, Interactions and Accessibility capability zone covers the front end to government organisations. The channels / interface / experience and interactions including the concept that...
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CEI.05 Self Service.pngPNG
Self-service is a form of customer support that is done electronically over the Internet without the aid of a customer support representative. This allows the user to perform routine tasks such as...
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CIC.00 ICT capability zonePNG
The ICT (Information and Communications Technology) capability zone includes the digital capability areas that support the day-to-day digital operations of an organisation. These are foundations to...
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CIC.01 Digital Strategy capability areaPNG
Digital Strategy is closely aligned to Enterprise Architecture but is primarily concerned with the digital interventions needed to support the higher-level enterprise architecture. BETA Release...
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CIC.04 Digital Development and Test capability area.pngPNG
Capability for digital service design, build, and test activities. BETA Release June 2024. Published.
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CIC.05 Digital Service Request and Fulfillment capability area.pngPNG
Capabilities to manage service requests and service order fulfilment, including the orchestration of the steps needed to fulfil the request/order end-to-end. BETA Release June 2024. Published.
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CIC.06 Digital Operations capability area.pngPNG
The Digital Operations capability area supports the day-to-day digital or ICT service operations. BETA Release June 2024. Published.
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CIC.07 Digital Asset and Subscription capability area.pngPNG
Capability area for managing digital assets and subscriptions. BETA Release June 2024. Published.
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CIC.08 Digital Capacity & Continuity capability area.pngPNG
The Digital Capacity & Continuity capability area ensures that there is: (1) Sufficient digital capacity to support the service delivery operations of the organisations. (2) Appropriate...
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CIC.09 Digital Portfolio Management capability area.pngPNG
The Digital Portfolio Management capability enables management of digital portfolios so that the related projects are setup to execute in the most efficient and optimised way. This would include...
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CID.00 Identification capability zonePNG
The identification capability includes all aspects of identification, from in person through over a phone, to online digital identification. Correct and appropriate identification is key to...
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CLR.00 Legislation and Regulation capability zone.pngPNG
The Legislation and Regulation capability zone is about setting set the scope, defining the problem, consultation, using evidence, to develop and improve legislation and regulation. This includes...
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CMC.00 Māori-Crown Relations.pngPNG
GAMMA Draft September 2024; Moved from the Other categories; - CMC.05 Te Ao Māori (Was O.21). - CMC.05.01 Te Reo Māori (Was O.21.01) - CMC 05.02 Tikanga Māori (Was O.21.02) - CMC 05.03 Te Tiriti o...
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COG.00 Open Government and Engagement capability zone - capability areasPNG
Open government is functions about transparency that gives citizens oversight of the government. It allows citizens the right to access the documents and proceedings of the government. GAMMA...
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CPO.00 Policy capability zone.pngPNG
The Policy capability zone is about setting set the scope, defining the problem, consultation, using evidence, to develop and improve policy. This includes project management of the development....
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CPR.00 Privacy capability zone - capability areasPNG
The Privacy capability zone includes all aspects of privacy, from policy and education through to privacy incident management and recovery. BETA Release June 2024. Changes: Numbering changes for...
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CSE.00 Security capability zone - capability areasPNG
The Security capability zone includes all aspects of security, from policy and education through to security incident management and recovery. Security involves our buildings, areas, people,...
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CSE.04 Cyber Security capability areaPNG
Cyber Security covers all the processes and mechanisms by which computer-based equipment, information and services are protected from unintended or unauthorised access, change or destruction. It is...
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CSE.05 Information Security capability areaPNG
The Information Security capability area ensures all government information is appropriately classified, handled and stored. BETA Release June 2024. Changes: Numbering change to CSE.05 from...
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CSU.00 Sustainability capability zone.pngPNG
Sustainability in government refers to the practice of integrating environmental, social, and economic considerations into government policies, programs, and decision-making processes. BETA Release...
Additional Info
Field | Value |
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Theme | Business capabilities |
Author | Jim Clendon |
Maintainer | Jim Clendon |
Maintainer Email | Jim Clendon |
Maintainer Phone | +64274527463 |
Update frequency | Irregular |
Source | |
Source Created | 2023-09-25 |
Source Modified | 2024-06-26 |
Language | English |
Spatial | |
Source Identifier |