Lightspeed Customer Journey Mapping

A lightweight set of tools and a process to capture customer experience, and map service processes from a customer centric point of view.

Rights

CC BY 4.0

Data and Resources

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Additional Info

Field	Value
Theme
Author	Cameron McLean (1175235)
Maintainer
Source	https://figshare.com/articles/dataset/Lightspeed_Customer_Journey_Mapping/4223904
Source Created	2016-11-11T00:09:13Z
Source Modified	2016-11-11T00:09:13
Language	English
Spatial
Source Identifier	10.17608/k6.auckland.4223904.v1

Organisation

The University of Auckland

New Zealand's largest university, The University of Auckland was established in 1883, and has grown into an international centre of learning and academic excellence. The...