Lightspeed Customer Journey Mapping

A lightweight set of tools and a process to capture customer experience, and map service processes from a customer centric point of view.

Rights

CC BY 4.0

Data and Resources

Additional Info

Field Value
Theme
Author Cameron McLean (1175235)
Maintainer
Source https://figshare.com/articles/dataset/Lightspeed_Customer_Journey_Mapping/4223904
Source Created 2016-11-11T00:09:13Z
Source Modified 2016-11-11T00:09:13
Language English
Spatial
Source Identifier 10.17608/k6.auckland.4223904.v1
Dataset metadata created 1 August 2019, last updated 1 October 2022